Tips kalau ada masalah dengan line streamyx sblm call 100

Tips2 sebelum call 100 kalau ada masalah dengan streamyx line..

1) Check Lampu DSL/ADSL/Link kat modem
2)Dengar dial tone kat phone or noisy line (Kalau xder dial tone trus wat report )

Kalau DSL Stable

• Wat direct connection dulu, Bypass splitter. Masukkan line dr modem trus ke wall socket. Utk check splitter okey.Lau pakai router pon bypass jugak.Gune modem terus ke PC
• Check network card and LAN cable okey
• Configure balik modem lau pakai auto connection
• Delete existing dialer termasuk shortcut kat desktop n recycle bin lau pakai manual connection, wat dialer baru
• Make sure mase masuk username and password betul (username@streamyx)
• Lau xleh jugak, msuk command prompt, (Start, All programs, Accessories, Command Prompt)
• Type ipconfig/all. Lau ada reply ip n default getaway kire okey la tue.
• Last option dah buat mmg xleh call 100 wat report, bgtau dh wat sume diatas

Dsl Blinking/Off

• Wat direct connection dulu, Bypass splitter. Masukkan line dr modem trus ke wall socket. Utk check splitter okey.Lau pakai router pon bypass jugak.Gune modem terus ke PC

• Check network card and LAN cable okey

• Masuk command prompt, (Start, All programs, Accessories, Command Prompt)
• Type ipconfig/all. Lau ada reply ip n default getaway kire okey la tue.Lau media state media disconnected, try ping no default getaway atau modem>tgk lost brape?
  
• Last option dah buat mmg xleh call 100 wat report, bgtau dh wat sume diatas.

Slow connection

• Wat direct connection dulu, Bypass splitter. Masukkan line dr modem trus ke wall socket. Utk check splitter okey.Lau pakai router pon bypass jugak.Gune modem terus ke PC
• Wat speedtest kat http://speedtest.streamyx.com.my
• Dah ade speedtest baru call 100

Working offline

• Check kat browser, lau work offline ade tanda, untick dlu .Lepas tu refresh connection
• kalau ada dialer sebelum ni, delete semua dialer
• off modem 15 seconds and on balik
• Still ade lagi work offline, restart PC